Return Policy
If you don’t love it, return it! We are here to make our customer’s experience truly satisfying and thus have a specifically designed return policy for 100% satisfaction guarantee.
At Iconic Elephants, we are committed to selling quality products as customer satisfaction is our ultimate aim. Your feedback and questions are extremely valuable to us and we love to hear from you, so don’t forget to write to us at [ ].
We appreciate that buying art online can be daunting and so we offer a Seven-Day Money Back Guarantee on works purchased sight-unseen.
If you are unhappy, return it to us in the same condition it arrived and you will be fully refunded for the artwork.
We take the greatest care while making the contemporary art for you. We only exhibit work of the highest quality and endeavor to ensure that the price reflects the value of the artwork.
- • If you would like to return any item, please email us at [ ] within 7 days of receiving the artwork, clearly mentioning the reason to return as well as the collection date and address.
- • We will schedule a courier to collect the artwork and send you a confirmation email.
- • Print out the mail and include it with the artwork being returned.
- • The refund request will be raised after we have received our item back in the same condition you have purchased.
- • The refund will be done within 10 working days.
- • You can expect a refund in the same form of payment originally used for purchase.
Artwork Damaged in Transit
If your package appears damaged, please call us at [ ], so we can arrange to have it picked up and inspected. Please retain all of the original packing materials.
Cancellation
Please note orders can be canceled only prior to the shipping of the same. Please email us at [ ] or call us at [ ] to cancel the order. You can expect a refund in the same form of payment originally used for purchase within 10 working days.
